Shipping policy
Shipping Policy – Veyna London
Here you will find all the information about our shipping process. At Veyna London, we aim to deliver your order as quickly and smoothly as possible.
Shipping Costs
We offer free shipping on all orders, with no minimum purchase required.
Processing Time
Orders are processed within 1–2 business days.
Orders placed after 11:00 PM (CET/CEST) will be processed on the next business day.
Shipping Origin
Orders are shipped from our international fulfillment center. Please note that our company address is located in the Netherlands.
Once your order has been processed and shipped, delivery usually takes 6–8 business days, depending on the destination and carrier operations.
Total Shipping Time
7–10 business days (1–2 processing + 6–8 delivery)
Tracking Information
As soon as your order has been shipped, you will receive a confirmation email containing your tracking number. You can track your shipment via the website of the relevant carrier, such as USPS, UPS, FedEx, DHL, Evri, or Royal Mail.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, such as carrier congestion, customs procedures, weather conditions, or unforeseen logistical issues. We appreciate your understanding in such situations.
Contact Information
This online store is operated by: Veyna London, Deveci Global
Company address: Laan van Archeologie 101, 1948CH Beverwijk, Netherlands
Chamber of Commerce (KVK): 94958335
Email: veynalondon@gmail.com
Phone number: +31 851150106
Customer Service: Our Customer Service is available Monday to Friday, from 9:00 AM to 5:00 PM (CET/CEST). Our team aims to respond to all inquiries within 24 hours on business days.