Shipping policy
Shipping Policy – Veyna London
At Veyna London, we are committed to delivering your order quickly and reliably. This shipping policy explains how we process and ship your items, as well as what you can expect during delivery.
Order Processing
After placing your order, you will receive a confirmation email.
Please allow 24–48 hours for processing before your order is shipped. During peak seasons, processing may take up to 72 hours.
Once your order ships, you will receive tracking information so you can follow your package to its destination.
Delivery Times
Once shipped, orders are expected to arrive within 4–10 business days.
Courier delays, customs checks, weather conditions, or peak holiday traffic may impact delivery times. These delays are outside our control.
The delivery times above are estimates and do not include our 1–3 day processing time.
Time-Sensitive Orders
We do our best to deliver all orders within the estimated timeframe.
However, we cannot guarantee delivery before specific events such as holidays, birthdays, or weddings.
If you need your order by a certain date, please contact us before purchasing:
Free Shipping
We offer free premium shipping on all orders, regardless of order value or location.
Our goal is to make your shopping experience smooth and worry-free.
Shipping Locations & Quality Control
All orders ship directly from our warehouse. This allows us to:
• Keep processing times low
• Ensure careful inspection and high-quality standards for every item
Agreement to Terms
By placing an order with Veyna London, you acknowledge that:
• You have read and understood this Shipping Policy
• Delivery times are estimated and delays may occur outside our control
• We are not liable for missed deadlines due to courier or customs delays
Order Tracking
All orders include tracking.
After your order is shipped, you will receive a tracking number via email.
You can track your order at https://www.17track.net/ or through the carrier’s platform.
Incorrect Address Disclaimer
Customers are responsible for entering the correct shipping address.
Once an order is processed, we are unable to modify the address or retrieve the package.
Please double-check your shipping details before completing checkout.
Customer Support
If you have any questions about your order or our shipping policy, our team is here to help:
Veyna London’s goal is simple: fast delivery, secure packaging, and happy customers.
Thank you for shopping with us.